Delete your account.
You can permanently delete your Duolisto account from inside the app, whether or not you ever saved it. No support ticket, no waiting on us.
If you saved your account
- Open Duolisto and tap the settings icon in the list header.
- Under Account, choose Manage account.
- Under Your data, choose Delete account.
- Read the confirmation and approve it.
If you are still a guest
- Open Duolisto and tap the settings icon in the list header.
- Under Account, choose Save account.
- Under Guest data, choose Delete guest account.
- Read the confirmation and approve it.
You do not have to save a guest account before deleting it. The delete button sits on the same screen as the sign-in methods, below them.
What is deleted
Your Duolisto user record, your sign-in identity, your invitations, and any tasks nobody else shares are gone permanently. If you share a list, your partner keeps the tasks as a solo list, and your membership and assignments are stripped out of it.
What happens after you confirm
Duolisto blocks new writes from the account immediately, then works through the deletion in bounded background phases. Your data and your Clerk sign-in identity will not all vanish in the same instant. Retry information is kept until every phase has succeeded, then it goes too.
Need help?
If you cannot get into the app at all, email tristan@crowlabs.tech from the verified address on the saved account. We may ask you to prove the account is yours before we touch it.
An unsaved guest account has no verified address, so there is nothing to check a request against. Write to us anyway with your device and whatever pairing details you remember. We will look, but we may not be able to identify which guest account is yours.